Delivery Policy

Delivery Policy for Earbuds4U

At Earbuds4U, we are committed to ensuring that your experience with us is as smooth and enjoyable as the sound quality of our earbuds. Our delivery policy is designed to provide you with fast, reliable, and hassle-free shipping options. Here are the details of our shipping and delivery procedures:

1. Shipping Options

We offer various shipping options to meet your needs:

  • Standard Shipping: Delivers within 5-7 business days.
  • Express Shipping: Delivers within 2-3 business days.
  • Next-Day Delivery: Available for orders placed before 2 PM on weekdays.

2. Shipping Fees

  • Standard Shipping: Free for orders over $50. For orders under $50, a flat rate of $5 applies.
  • Express Shipping: A flat rate of $15 applies.
  • Next-Day Delivery: A flat rate of $25 applies.

3. Order Processing

Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays). Orders placed on public holidays, Saturdays, or Sundays will be processed on the next business day.

4. International Shipping

We proudly offer international shipping. Please note that shipping rates and delivery times vary by destination. The shipping fee does not include customs, duties, and taxes applicable in the destination country.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier’s website.

6. Delivery Address

Please ensure that the delivery address is correct when placing your order. We cannot redirect orders once they are on their way to you.

7. Failed Deliveries & Returned Packages

In the case of a failed delivery attempt, the carrier will leave a notice and make two additional attempts. If delivery is still unsuccessful, the package will be returned to us. We will contact you to arrange a re-delivery or provide a refund (excluding shipping costs).

8. Damaged or Lost Items

Upon receiving your order, please inspect your package for any damage. If your items are damaged or lost during shipping, please contact us immediately at [email protected]. We will work with you to resolve the issue promptly, whether it involves replacing the damaged items or refunding your purchase.

9. Customer Service

For any inquiries related to shipping and delivery, our customer service team is available to assist you. Contact us from Monday to Friday, 9 AM to 9 PM, at +44 238 097 0873 or via email at [email protected].

At Earbuds4U, we strive to ensure that your order arrives on time and in excellent condition, allowing you to enjoy your premium earbuds as soon as possible. Thank you for choosing Earbuds4U, where every note matters and every customer is valued.